Privacy Policy

This Privacy Policy explains how Casa Sol collects, uses and protects personal data when you use this website, make a booking request, complete a payment, or contact us.

1. Who is responsible for your data?

Data controller: [Your full legal name / company name]
Contact email: contact@casanilva.com
Postal address: [Your business or correspondence address]

2. What data we collect

We may collect the following categories of personal data:

• Name
• Email address
• Booking details such as check-in, check-out, number of guests and price
• Payment-related information received through Stripe
• Messages you send through the contact form
• Technical information required for security and site operation

3. Why we process your data

We process personal data for the following purposes:

• To manage booking requests and confirmed bookings
• To process secure payments through Stripe
• To send booking confirmations and booking-related communication
• To reply to inquiries sent through the contact form
• To maintain website security and prevent fraud or misuse
• To comply with legal and accounting obligations

4. Legal basis

Depending on the situation, we process your data because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or for legitimate interests such as securing the website and managing operations.

5. Payment processing

Payments are processed securely by Stripe. We do not store your full card details on this website. Stripe may process personal and payment data in accordance with its own privacy notice and terms.

6. Data sharing

We may share data with service providers only where necessary, for example:

• Stripe for payment processing
• Email delivery providers for booking and inquiry emails
• Hosting and infrastructure providers used to operate the website

7. International transfers

Some service providers may process data outside your country. Where applicable, appropriate safeguards should be used for international data transfers.

8. How long we keep data

We keep personal data only as long as necessary for booking operations, customer service, legal compliance, accounting, and dispute handling. Booking and payment records may be retained for the period required by tax and accounting law.

9. Your rights

Depending on applicable law, you may have the right to request access, correction, deletion, restriction, objection, and data portability, and to lodge a complaint with a supervisory authority.

10. Cookies

This website may use strictly necessary cookies required for technical operation. If analytics, advertising or other non-essential cookies are added later, an appropriate consent mechanism should be implemented before those cookies are set.

11. Contact

For privacy-related questions or requests, contact:
contact@casanilva.com